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Refund Policy

Effective Date: June 27, 2026

Thank you for shopping with SilverBillz.

 

We take pride in the quality of our products. Please review our refund policy carefully before placing your order.

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All Sales Are Final

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Due to the limited nature of our products and inventory, all sales are final.

We do not accept returns, exchanges, or offer refunds for:

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  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

  • Preference in color or style

  • Orders placed by mistake

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Please review all product descriptions, sizing information, and your order details carefully before completing your purchase.

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Damaged or Incorrect Orders

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If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

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To help us resolve the issue, please include:

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  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

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If your claim is approved, we will determine the appropriate resolution, which may include a replacement item, store credit, or refund at our discretion.

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Lost Packages

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Once an order has been shipped, SilverBillz is not responsible for delays or packages lost by the shipping carrier. If your package appears to be lost, please contact the carrier first using your tracking information. We will gladly assist you in filing a claim when appropriate.

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Order Changes & Cancellations

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Because orders begin processing quickly, we cannot guarantee changes or cancellations after an order has been placed. If you need assistance, please contact us as soon as possible, and we will do our best to help.

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Contact Us

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If you have any questions regarding this Refund Policy or your order, please contact us at:

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Email: support@silverbillz.com

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Thank you for supporting SilverBillz.

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